Abstract: (32 Views)
The purpose of this research was to identify and prioritize the effective components of knowledge management in the Education Organization of Eslamabad-e Gharb. This study is theoretical-applied in terms of its goal and based on descriptive-analytical approaches in terms of its method. In the descriptive stage, key variables of knowledge management were first extracted through a systematic review of literature and documentary methods, and then the Delphi method was used with the participation of experts (including teachers, managers, and educational staff) to localize and confirm these variables. In the analytical stage, data were collected through a survey using a researcher-made questionnaire with a five-point Likert scale. The statistical population included 1,898 employees, managers, and teachers of the Education Organization of Eslamabad-e Gharb, and a sample of 100 people was selected for analysis. The data analysis and prioritization of components were carried out using the Fuzzy Analytical Hierarchy Process (FAHP) multi-criteria decision-making method. The results of the research showed that eight key components, including human factors, knowledge culture, strategic knowledge management, knowledge production, information quality, information and communication technology, knowledge transfer, and knowledge use, affect knowledge management. The analysis results showed that the "human factors" component had the highest priority and the "knowledge use" component had the lowest priority from the respondents' point of view. In general, the results indicate that human factors and knowledge culture are the most important components affecting knowledge management in the Education Organization of Eslamabad-e Gharb, and the low priority of the "knowledge use" component indicates a gap in the knowledge management cycle and the need to design operational mechanisms for utilizing organizational knowledge.
Keywords: Knowledge Management, Organizational Knowledge, Knowledge Management Culture, Education Organization, Eslamabad Gharb
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